Webhooks

Fluents.ai webhooks use a subscription-based model.
You can subscribe to specific events and trigger webhooks when they occur.
Multiple subscriptions can be attached to a single webhook to capture different types of real-time updates.

Available Subscriptions

  • Message
  • Action
  • Transcript
  • Error
  • Recording
  • Human Detection
  • Phone Call Did Not Connect
  • Phone Call Connected
  • Phone Call Ended

Requirements

Each webhook requires:
  • A target URL
  • An HTTP method (default: POST)

Why It Matters

Webhooks allow seamless integration between Fluents.ai and external systems.
They enable real-time workflows, such as:
  • Storing transcripts
  • Analyzing recordings
  • Logging failed connection attempts

Next Steps