> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fluents.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# End Call (Skill)

> Control how your agent closes a conversation and hangs up, including optional detection when the caller wants to end the call.

The **End Call** skill controls how your agent **wraps up a conversation and hangs up**.

You can configure one or more **closing phrases** (what the agent says right before ending the call), and optionally enable automatic detection when the caller is trying to end the call.

***

## Video: End Call (Skill)

<iframe className="w-full aspect-video rounded-xl" src="https://www.youtube.com/embed/j7Fnhnkmt5o" title="Video: End Call (Skill)" frameBorder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowFullScreen />

***

## How it works

With End Call enabled:

* You define one or more **closing phrases** the agent can use before hanging up.
* If **Detect when the caller wants to end the call** is turned **on**, the skill is **function-based**:
  * The LLM detects end-of-call intent (for example: “That’s all,” “I’m good,” “Thanks, bye.”)
  * The agent can then close the conversation and hang up using your configured phrase(s).
* If detection is turned **off**, the agent will only end the call when it explicitly uses one of the configured closing phrases.

***

## Enable End Call on an agent

1. Go to **Agents** and select your agent.
2. On the **Basic Information** tab, find **Choose Skills**.
3. Click **End Call** to add the skill.
4. A **Configure End Call** dialog opens.

***

## Configure End Call

In the **Configure End Call** dialog:

* **Phrase** (required)\
  A closing line the agent can say right before ending the call.\
  You can add multiple phrases using **+ Add more**.

* **Detect when the caller wants to end the call** (toggle)\
  When enabled, the agent can automatically recognize when the caller is trying to end the conversation and then hang up using your configured phrase(s).

Click **Save** to apply the settings.

***

## Tips

* **Add 2–3 natural closings**
  Examples:
  * “Thanks for calling. Have a great day.”
  * “Perfect. If anything else comes up, feel free to call back. Bye for now.”
  * “Thanks, goodbye.”

* **Keep it short**
  A quick closing reduces awkward silence and accidental talk-over at hangup.

***

## Where to go next

* **[Agent Skills – Call Screen Handling](/product/features/skills/call-screen-handling)**