> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fluents.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Dashboard

> See a high-level overview of your Fluents.ai usage and call activity.

The **Dashboard** gives you a high-level view of how your Fluents.ai agents
are being used over time.

It is a **read-only** page for monitoring:

* Your current plan and monthly minutes used
* Overall call volume and usage
* Call outcomes and stages
* When calls are happening during the day
* Who is disconnecting calls (human vs. agent)

All charts on the Dashboard update together based on the filters at the top.

***

## Overview cards

At the top of the Dashboard you’ll see two summary cards:

* **Plan Type**\
  Shows the current subscription plan for this workspace\
  (for example, `unlimited`).

* **Monthly Usage**\
  Shows how many minutes have been used this month out of your plan’s
  allowance\
  (for example, `5 / unlimited minutes`).

These cards are informational only and do not have click‑through behavior.

***

## Filters

Below the summary cards you can filter what appears in the charts.

Available filters:

* **Agent**\
  Choose a specific agent, or leave blank to see data for all agents.

* **Dates**\
  Select a **start date** and **end date** for the period you want to review.

* **Incoming / Outgoing**\
  Choose whether to show:

  * **Both** incoming and outgoing calls
  * Only **Incoming**
  * Only **Outgoing**

* **Min Duration Secs**\
  Only include calls with a duration **greater than or equal to** this value
  (in seconds).

* **Max Duration Secs**\
  Only include calls with a duration **less than or equal to** this value
  (in seconds).

Whenever you change any of these filters, **all charts on the Dashboard
refresh** to match.

***

## Charts

The Dashboard includes several charts that summarize your filtered call data.

### Usage by Day

Shows **usage (minutes)** per day across the selected date range.

* X‑axis: days
* Y‑axis: total minutes of call time

### Calls by Status

Shows how many calls ended in each **status** (for example, `Ended` and other
statuses as applicable).

* X‑axis: dates
* Y‑axis: number of calls per status

### Disconnects by Human vs. Agent

Shows who disconnected calls:

* **Human** – the caller hung up.
* **Agent** – the AI agent ended the call.

This helps you see the overall pattern of who is ending conversations.

### Calls by Stage

Shows how many calls reached each **stage** in your flow\
(for example, `Picked Up` and other pipeline stages you use).

* X‑axis: dates
* Y‑axis: number of calls per stage

### Calls by Hour (PST)

Shows distribution of calls by **time of day**.

* X‑axis: hour of day
* Y‑axis: number of calls

> This chart is always shown in **Pacific Time (PST)**, regardless of your
> local time zone.

***

## Interacting with charts

The charts are primarily informational, but you can:

* **Hover** your mouse over any bar or point to see the **exact value**
  (for example, exact minute count or call count for that date/hour).

There is no drill‑down navigation from the charts themselves.\
For detailed call‑by‑call information, use the **Calls** page.

***

## Where to go next

* See individual calls and detailed metadata in the\
  **[Calls Feature Guide](/product/features/call)**.

* Learn how agents and campaigns drive the activity you see on the Dashboard in\
  **[Agent Feature Guide](/product/features/agent)** and\
  **[Campaigns Feature Guide](/product/features/campaigns)**.

* Review plan details and billing information in\
  **[Billing / Settings](/product/features/account/settings)** (depending on your workspace setup).