> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fluents.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Agents

> Fluents.ai Agents handle your calls—automatically, consistently, and tailored to your business. Learn core concepts and settings before diving into specific features.

# Agents: The Heart of Your AI Calling Experience

Fluents.ai Agents are AI-powered assistants that answer or make calls on your behalf, following your business’s goals, script, and preferences. With an agent, you can ensure every customer gets a professional and consistent experience—24/7, without lifting a finger.

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## 1. Basic Agent Settings

These are the foundation of every agent you set up:

* **Name & Role:** What do you want the agent to do (e.g., answer inbound calls, make outbound calls)?
* **Assigned Number:** Every agent can be linked to one or more phone numbers.
* **Voice:** Choose the synthetic voice and language that fits your brand.
* **Activation:** Enable or disable your agent with a single click.

[See how to set up a new agent in the Feature Guide →](../../features/agent)

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## 2. Advanced Agent Settings

Level up your agent with more control and automation. Advanced settings allow your agent to handle more complex scenarios, such as:

* **Handling silence:** Set how the agent responds if the caller is silent.
* **Transfer options:** Let the agent transfer calls to a human or another AI agent.
* **Call interruptions:** Adjust how the agent manages interruptions or overlapping speech.
* **Custom behaviors:** Fine-tune how your agent reacts during and after calls.

[Explore advanced agent configuration in the Feature Guide →](../../features/agent)

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## 3. After the Call (Post-Call Actions)

Fluents.ai Agents don’t just complete calls—they also manage what happens next:

* **Call summaries:** Automatically send outcomes or notes via email or to your CRM.
* **Follow-ups:** Trigger follow-up messages or additional calls.
* **Integration with your workflow:** Agents can log information, notify your team, or escalate unresolved issues.

[See post-call flows and integrations in the Feature Guide →](../../features/agent)

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## Where To Next?

* For step-by-step setup, go to the [Agent Feature Guide](../../features/agent)
* To see agents in action, Read the [Quickstart Guide](../../quickstart/index)
* For advanced use cases and real-world workflows, explore our [Use Cases](../../quickstart/first-inbound-agent)

If you need help, our support team is always here for you!

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